{"id":3,"date":"2023-04-20T15:01:01","date_gmt":"2023-04-20T15:01:01","guid":{"rendered":"https:\/\/www.mundodigitaltvsas.com\/?page_id=3"},"modified":"2026-05-09T18:13:44","modified_gmt":"2026-05-09T18:13:44","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.mundodigitaltvsas.com\/?page_id=3","title":{"rendered":"pol\u00edtica de privacidad"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/www.mundodigitaltvsas.com?utm_source=chatgpt.com\">Mundo Digital TV S.A.S.<\/a><\/h4>\n\n\n\n<p><strong>Raz\u00f3n Social:<\/strong> Mundo Digital TV S.A.S.<br><strong>NIT:<\/strong> 901370128-9<br><strong>Domicilio:<\/strong> Cra 1, Cl 19-4 P 1 LC 8, Calamar, Bol\u00edvar, Colombia<br><strong>Correo electr\u00f3nico:<\/strong> <a>soporte@mundodigitaltvsas.com<\/a><br><strong>Sitio web:<\/strong> <a href=\"https:\/\/www.mundodigitaltvsas.com?utm_source=chatgpt.com\">www.mundodigitaltvsas.com<\/a><br><strong>Tel\u00e9fonos:<\/strong> +57 301 481 8597 \u2013 605 322 5350<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">1. Introducci\u00f3n<\/h4>\n\n\n\n<p>Mundo Digital TV S.A.S. reconoce la importancia de la privacidad y protecci\u00f3n de los datos personales de sus clientes, usuarios y visitantes. Esta Pol\u00edtica de Privacidad establece la forma en que recopilamos, almacenamos, utilizamos y protegemos la informaci\u00f3n personal suministrada a trav\u00e9s de nuestros servicios y plataformas.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">2. Datos recopilados<\/h4>\n\n\n\n<p>La empresa podr\u00e1 recopilar la siguiente informaci\u00f3n:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nombres y apellidos.<\/li>\n\n\n\n<li>N\u00famero de identificaci\u00f3n.<\/li>\n\n\n\n<li>Direcci\u00f3n de residencia o instalaci\u00f3n.<\/li>\n\n\n\n<li>Tel\u00e9fono y WhatsApp.<\/li>\n\n\n\n<li>Correo electr\u00f3nico.<\/li>\n\n\n\n<li>Informaci\u00f3n de facturaci\u00f3n y pagos.<\/li>\n\n\n\n<li>Direcciones IP y registros t\u00e9cnicos.<\/li>\n\n\n\n<li>Informaci\u00f3n suministrada voluntariamente por el usuario.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">3. Finalidad del tratamiento<\/h4>\n\n\n\n<p>Los datos personales ser\u00e1n utilizados para:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prestaci\u00f3n de servicios de internet y telecomunicaciones.<\/li>\n\n\n\n<li>Gesti\u00f3n de soporte t\u00e9cnico y atenci\u00f3n al cliente.<\/li>\n\n\n\n<li>Facturaci\u00f3n y control de pagos.<\/li>\n\n\n\n<li>Notificaciones relacionadas con el servicio.<\/li>\n\n\n\n<li>Cumplimiento de obligaciones legales y contractuales.<\/li>\n\n\n\n<li>Mejoramiento de calidad y seguridad del servicio.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">4. Derechos del titular<\/h4>\n\n\n\n<p>El usuario podr\u00e1:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Conocer, actualizar y rectificar sus datos.<\/li>\n\n\n\n<li>Solicitar eliminaci\u00f3n de informaci\u00f3n cuando proceda.<\/li>\n\n\n\n<li>Revocar autorizaciones otorgadas.<\/li>\n\n\n\n<li>Presentar consultas o reclamos.<\/li>\n<\/ul>\n\n\n\n<p>Las solicitudes podr\u00e1n realizarse mediante el correo: <a>soporte@mundodigitaltvsas.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">5. Compartici\u00f3n de informaci\u00f3n<\/h4>\n\n\n\n<p>Mundo Digital TV S.A.S. no comercializa informaci\u00f3n personal. Los datos solo podr\u00e1n compartirse cuando exista obligaci\u00f3n legal o autorizaci\u00f3n expresa del titular.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">6. Vigencia<\/h4>\n\n\n\n<p>La presente pol\u00edtica podr\u00e1 ser modificada en cualquier momento por la empresa conforme a la normatividad vigente.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Pol\u00edticas de Seguridad<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/www.mundodigitaltvsas.com?utm_source=chatgpt.com\">Mundo Digital TV S.A.S.<\/a><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\">1. Objetivo<\/h4>\n\n\n\n<p>Establecer lineamientos y medidas de seguridad para proteger la infraestructura tecnol\u00f3gica, la informaci\u00f3n y los servicios prestados por Mundo Digital TV S.A.S.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">2. Seguridad de la informaci\u00f3n<\/h4>\n\n\n\n<p>La empresa implementa controles t\u00e9cnicos y administrativos para proteger los datos y servicios frente a:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accesos no autorizados.<\/li>\n\n\n\n<li>Alteraci\u00f3n o p\u00e9rdida de informaci\u00f3n.<\/li>\n\n\n\n<li>Ataques inform\u00e1ticos.<\/li>\n\n\n\n<li>Uso indebido de la red.<\/li>\n\n\n\n<li>Fraudes o suplantaciones.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">3. Uso adecuado del servicio<\/h4>\n\n\n\n<p>Los usuarios deber\u00e1n utilizar los servicios de forma legal y responsable. Est\u00e1 prohibido:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Realizar actividades il\u00edcitas.<\/li>\n\n\n\n<li>Intentar vulnerar sistemas o redes.<\/li>\n\n\n\n<li>Compartir acceso sin autorizaci\u00f3n.<\/li>\n\n\n\n<li>Generar tr\u00e1fico malicioso o ataques inform\u00e1ticos.<\/li>\n\n\n\n<li>Distribuir contenido ilegal.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">4. Protecci\u00f3n de credenciales<\/h4>\n\n\n\n<p>Cada usuario es responsable de la confidencialidad de sus contrase\u00f1as y accesos. Mundo Digital TV S.A.S. recomienda:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Utilizar contrase\u00f1as seguras.<\/li>\n\n\n\n<li>No compartir credenciales.<\/li>\n\n\n\n<li>Actualizar claves peri\u00f3dicamente.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">5. Monitoreo y control<\/h4>\n\n\n\n<p>La empresa podr\u00e1 monitorear el tr\u00e1fico y comportamiento de la red para:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Detectar amenazas.<\/li>\n\n\n\n<li>Prevenir fraudes.<\/li>\n\n\n\n<li>Garantizar estabilidad y calidad del servicio.<\/li>\n\n\n\n<li>Cumplir requerimientos legales.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">6. Suspensi\u00f3n por seguridad<\/h4>\n\n\n\n<p>La empresa podr\u00e1 suspender temporal o definitivamente servicios que representen riesgos de seguridad o incumplan las pol\u00edticas establecidas.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">7. Responsabilidad del usuario<\/h4>\n\n\n\n<p>El usuario ser\u00e1 responsable del uso que realice del servicio desde su conexi\u00f3n y dispositivos asociados.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">8. Actualizaciones<\/h4>\n\n\n\n<p>Estas pol\u00edticas podr\u00e1n ser actualizadas conforme a cambios tecnol\u00f3gicos, operativos o legales.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mundo Digital TV S.A.S. Raz\u00f3n Social: Mundo Digital TV S.A.S.NIT: 901370128-9Domicilio: Cra 1, Cl 19-4 P 1 LC 8, Calamar, Bol\u00edvar, ColombiaCorreo electr\u00f3nico: soporte@mundodigitaltvsas.comSitio web: www.mundodigitaltvsas.comTel\u00e9fonos: +57 301 481 8597 \u2013 605 322 5350 1. Introducci\u00f3n Mundo Digital TV S.A.S. reconoce la importancia de la privacidad y protecci\u00f3n de los datos personales de sus clientes, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.mundodigitaltvsas.com\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mundodigitaltvsas.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mundodigitaltvsas.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mundodigitaltvsas.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mundodigitaltvsas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":2,"href":"https:\/\/www.mundodigitaltvsas.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1642,"href":"https:\/\/www.mundodigitaltvsas.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/1642"}],"wp:attachment":[{"href":"https:\/\/www.mundodigitaltvsas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}